Lake

Some common questions

How do I make an appointment?

Unfortunately, Rachael is currently at full capacity and is unable to accept new clients.


Please call, text or email Rachael at the contact details provided on the contacts page. People have the choice of seeing Rachael privately, for which they may be entitled to receive a private health fund rebate.

If people are referred from their GP under a Mental Health Care Plan, they are able to receive a rebate from Medicare for up to 20 individual sessions and 10 group therapy sessions per calendar year. Because Rachael is an endorsed clinical Medicare provider, her clients currently receive a rebate of $129.55 per individual session. (Sometimes this can be more if you have met the Medicare Safety Net Threshold). This means an out of pocket expense of $65.45 per session. 

Once you have scheduled an appointment, you will be emailed more information.

Do you charge cancellation fees?

If more than 24 hours notice is provided that you are unable to attend a session, no cancellation fee is applied. However, if less than 24 hours notice is given, a cancellation fee of $90 is applied, and if no notice is provided, the full rate of the session is charged.

Do you bulk bill?

Due to the fact that her practice is very small and personal, Rachael does not see the amount of clients per week that would enable her to bulk bill. There are several community organisations and university clinics that either bulk bill or charge very low fees. Ask your Doctor to suggest an appropriate one for you.

What are your fees?

The cost of a 50 minute consultation is $195. Reports and letters that are requested may incur additional fees.

Are you still practising during the Covid crisis?

Rachael sees people face-to-face as well as through telehealth.